Robotic
Process Automation or RPA, as it is called, is designed to allow anyone to
configure their computer software aka robot, to emulate and automate regular
human interaction with digital systems. The goal is often to automate routine
and monotonous business processes.
The RPA
robot can interact with the user interface to manipulate applications and
capture data similar to the way a human user would. The robot can also
interpret input, communicate with various other automated systems, and trigger
responses which in other words, means that they can take on most repetitive
tasks. Not to mention that unlike a human user, an RPA robot does not need
sleep, can work 24/7 and make no mistakes.
The Benefits of Deploying Robotic Process Automation in an Organization
One of the
most significant benefits of RPA for organizations is to reduce staffing costs
and minimize if not eliminate instances of human error. Take a bank for example,
which can redesign its claims process by deploying robots across 13 of their
processes, which can easily handle over a million requests a year. If you do
the math, it isnt hard to see that the bank is getting the type of output they
would expect from over 200 employees working full-time, at just 30% of the
cost.
Robotic
Process Automation is comparatively low-cost, very easy to implement, and does
not require the use of custom software or even deep integration. All of these
upsides are important to most businesses that dont want to add a great deal of
expense to their books and cause friction amongst existing employees. The goal
for businesses to automate most, if not all, of their so-called low-value,
repetitive tasks efficiently.
Benefits for Enterprises
Enterprises
have a great deal to benefit from automating repetitive tasks especially using
RPA with cognitive technology like speech recognition, NLP and ML for higher-order
tasks. These are tasks that would in the past, require a human being for their
judgment capabilities.
Also,
implementations of RPA, which automate a significant majority of steps, can be
a considerable part of the value chain called IA or intelligent automation. If
anything, the technology will help speed up tasks that improve overall
efficiency across the entire value chain.
The Potential Pitfalls of RPA
It is
important to stress that RPA at the moment isnt for every enterprise. RPA has
the potential to eliminate jobs and it has already in many sectors, which can
be a challenge in itself for CIOs. Then there is also the fact that installing
thousands of bots often takes longer and is more complex as well as costly than
first estimated. So, enterprises need to get the best most seasoned shamrock solutions RPA company
on board who can help address issues and roll out the bots within the estimated
timeline.
Conclusion
Automation
or RPA robots are the future. Even though technology has evolved exponentially
in recent years, it is still incapable to do a lot of what humans can. However,
businesses that use RPA robots save thousands, if not millions of dollars each
year. Thats why automation is on the to-do list for many businesses.